Privacy Policy
1. Data Controller
The website Tongue-Tech.com is operated by:
Tongue Tech Limited
Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland
Email contact: contact@tongue-tech.com
Tongue Tech acts as the data controller for personal data collected through this website.
2. Purpose of Data Collection
We collect personal data to:
- Provide and manage our services (including oral health solutions and devices)
- Enable account creation and customer support
- Process orders and deliver products
- Improve user experience and website performance
- Comply with legal and regulatory obligations (including medical device regulations where applicable)
- Conduct analytics and marketing (with consent where required)
3. Types of Data Collected
We may collect the following categories of data:
a) Personal Identification Data
- Name, surname
- Email address
- Phone number
- Billing and shipping address
b) Technical Data
- IP address
- Browser type and version
- Device type
- Cookies and usage data
4. Legal Basis of Processing
We process personal data under the following legal bases:
- Consent (Article 6(1)(a) & 9(2)(a) GDPR) – for health data and marketing
- Contractual necessity (Article 6(1)(b)) – to provide services or products
- Legal obligation (Article 6(1)(c)) – compliance with applicable laws
- Legitimate interest (Article 6(1)(f)) – website security, analytics, service improvement
5. Data Sharing
We may share data with:
- Payment providers
- Logistics and delivery partners
- IT service providers (hosting, analytics, CRM)
- Regulatory authorities (if legally required)
All third parties are bound by confidentiality and data protection obligations.
6. Data Storage and Security
We implement appropriate technical and organizational measures, including:
- Data encryption
- Secure servers within the EU or compliant jurisdictions
- Access control and authentication
- Regular security audits
7. Data Rentention
Personal data are retained only as long as necessary:
- Customer data: duration of contractual relationship + legal retention period
- Marketing data: until consent withdrawal
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact: contact@tongue-tech.com
9. Cookies Policy
We use cookies to:
- Ensure proper website functionality
- Analyze traffic and usage
- Personalize content and ads (if applicable)
You can manage cookies via your browser settings or our cookie banner.
10. International Transfers
If data are transferred outside the EU, we ensure safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
11. Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.